01892 347150

1. All About Tickets

REFUNDS & TRANSFERS- WILL YOU PROVIDE A REFUND OR TRANSFER FOR MY PRE-BOOKED TICKETS IF I NEED TO CANCEL MY BOOKING?

Tickets cannot be resold, exchanged, transferred to another date or refunded.

FAMILY TICKET

A group is 4 people which can be family or friends. 

WHY HAVEN’T MY TICKETS ARRIVED WHICH WERE PURCHASED ONLINE

Please note that tickets booked using a Hotmail and some other well-known e-mail address will go into your junk or spam folder and are usually then deleted after 10 days and so please download your tickets as soon as you have purchased them.

You will be asked to show your online tickets at admissions on arrival.

CHILD TICKETS

Under 3’s are FREE. Children 3 to 12 can access the attraction with a child ticket. Children aged 12 and above will require an adult ticket.

WHAT DISCOUNT APPLIES TO CARERS?

Disabled visitors should purchase one normal entry ticket and one carer can accompany for free on production of a benefit Award Letter from the Department for Work and Pensions (e.g. for Disability Living Allowance, Attendance Allowance or Incapacity Benefit). PLEASE NOTE THE CARER DOES NOT NEED TO PURCHASE A PHYSICAL TICKET FOR ENTRY, JUST A BENEFITS LETTER.

CAN I BUY AN ANNUAL MEMBERSHIP?

We are not currently selling annual memberships to Groombridge Place

2. All About The Attraction

WHICH AREAS ARE OPEN TO VISITORS AT GROOMBRIDGE PLACE

The Enchanted Forest includes Crusoe’s World, The Board Walk, The new Giant Swings, The Fort Area, Tepees, The Canal Walk. Peacock café and the maze near the entrance to the attraction. The Gardens and giant chess set are open but please note parts of the garden are currently being renovated. Birds of Prey displays take place every day the attraction is open at 12 noon and 3.30. The shows are included in the admission price. The canal boat operates at weekends and in school holidays and is £1.50 for adults and £1 for children.

THE FOLLOWING AREAS ARE CLOSED OR HAVE BEEN REMOVED AND WILL NO LONGER BE OPEN TO VISITORS

The treetop walkway.

ACCESSABILITYARE WHEELCHAIRS AVAILABLE?

We do not have wheelchairs available at Groombridge Place.  The gardens and the Canal Path to Crusoe’s World are flat and there is a shallow incline to reach the birds of prey field. We would not suggest wheelchairs follow the pathway to the top of the Enchanted Forest as in places it is very steep. This part of the forest is also difficult to access with a pushchair.

WHICH DATES DO YOU OPEN IN THE SCHOOL HOLIDAYS?

Groombridge Place is now open daily.

GROOMBRIDGE PLACE OPENING TIMES

Spring/Summer: Open daily 10am to 5pm. Last admission at 4pm. Gates close at 5pm

Winter: Open Wednesday through to Sunday and School Holidays 10am to 4pm. Last admission 3pm. Gates close at 4pm

Closed Christmas Day, Boxing Day and New Year’s Day.

PARKING

There is free parking at the attraction and disabled places close to the admissions gate.

ARE DOGS ALLOWED IN THE GROUNDS?

No, only assistance dogs are allowed into Groombridge Place as we have roaming Peacocks.

ARE CHILDREN’S SCOOTERS ALLOWED INTO THE GROUNDS?

Footballs, scooters, bikes, rollerblades, skateboards etc are not allowed into the attraction.

FOOD AT GROOMBRIDGE PLACE

We have a new catering company at Groombridge Place who are serving delicious food and drink choices from Peacock Cafe including: coffees, teas and homemade cakes including gluten free options. There is also a choice of breakfast baps, jacket potatoes, salad box, Ploughmans Platter, Sandwiches, Wraps and Peacocks Little Lunch Box for £5.95.

At Crusoe’s World you can enjoy delicious burgers and vegetarian options every day.

CAN WE VISIT THE RESTAURANT WITHOUT PAYING ENTRY?

Yes you can visit the Cafe and the Plant Shop without purchasing an admission ticket to the attraction.

ARE PICNICS ALLOWED IN THE GROUNDS?

We have two eating areas where fresh food and hot and cold drinks can be enjoyed which are purchased from our café near the entrance or at Crusoe’s World.

Picnics are only allowed in the picnic fields next to the Birds of Prey field. There are no benches in these fields so please bring your own chairs or picnic mat.

No food is allowed in the Birds of Prey field. You will be asked to move

3. Enquries

For any other enquiries please contact office@groombridgeplace.com

Book Tickets Online Now

Groombridge Estate Management Ltd
Groombridge Place, Groombridge Hill, Groombridge, Tunbridge Wells, Kent TN3 9QG
Telephone: 01892 347150 | Email: office@groombridgeplace.com
Opening times:
We are open daily. Tickets can be booked in advance or at admissions on arrival

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